The Australian arm of Allianz Global Assistance has formally become part of Allianz Worldwide Partners (AWP), a B2B2C member of the Allianz Group, created in 2014.
Allianz Worldwide Partners combines Allianz Global Automotive, Allianz Global Assistance and Allianz Worldwide Care, and connects the three household brands under one global organisation. With the migration of the Australian arm of Allianz Global Assistance, AWP aims to achieve a wider global network, become the ‘House of Partner Experience’ and tap into global technology systems to predict trends before they hit the Australian market.
“By uniting three of Allianz’s leading subsidiaries under one organisation, Allianz Worldwide Partners (AWP) will streamline the capabilities of the business and provide us with opportunities to invest in global and customer-centric services to deliver a stronger partner focus moving forward. Our modular, value-added solutions are the result of our customer-centric approach,” said Craig Dalzell, CEO of Allianz Worldwide Partners.
“Globally, we helped over 40 million Australian customers last year – equivalent to one customer every thirty seconds. This year, we are committed to accompanying and supporting our business partners with solutions that protect and care for their customers and employees worldwide. This will be achieved by maintaining our position as the leader of assistance services and increasing our offering in the healthcare, lifecare, cyber assistance, mobile device and digital risk space.”