Identifying travellers’ favourite airlines around the globe, TripAdvisor has announced the results of its Travellers’ Choice awards for airlines*, with Qantas recognised as the best airline in Australia and Singapore Airlines voted the best airline in the world.
“We’re thrilled to recognise the global TripAdvisor community’s favourite airlines and shine a spotlight on the carriers around the world that provide the very best flying experiences,” said Bryan Saltzburg, senior vice president and general manager for TripAdvisor Flights.
“As the airline industry introduces new fare products and a widening array of in-flight offerings, consumers continue to seek out the carriers that deliver value and a quality experience. The Travellers’ Choice awards for airlines recognise the carriers that exceed passenger expectations and receive top marks from travellers.”
Air New Zealand was named best airline in the South Pacific, and second overall in the world rankings.
Award winners were determined using an algorithm that took into account the quantity and quality of airline reviews and ratings submitted by travellers worldwide, over a 12-month period on TripAdvisor Flights.
Following the success of last year’s inaugural Travellers’ Choice awards for airlines, the 2018 award categories expanded to honour 69 airlines that provide exceptional value and service across the world. In addition to the world list, the Traveller’s Choice awards recognise the best airlines in seven regions including Asia, Europe, North America, Latin America, South Pacific & Oceania, Africa & Indian Ocean, and the Middle East. The awards also recognise the top airlines in four distinct service classes: International First Class, Business Class, Premium Economy, and Economy. The hallmarks of Travellers’ Choice award winners are outstanding service, quality and value.
Top 10 Airlines in the World
- Singapore Airlines, Singapore
- Air New Zealand, New Zealand
- Emirates, United Arab Emirates
- Japan Airlines, Japan
- EVA Air, Taiwan
- Southwest Airlines, United States
- Jet2.com, United Kingdom
- Qatar Airways, Qatar
- Azul, Brazil
- Korean Air, South Korea
Award-winning Airlines in South Pacific
Air New Zealand, New Zealand – Best
Qantas, Australia – Winner
Virgin Australia, Australia – Winner
CLICK HERE for the complete list of winners from the 2018 Travellers’ Choice awards for airlines.
* Winners were based on airline reviews submitted on TripAdvisor Flights or via one of TripAdvisor’s review collection partners from February 2017 to February 2018.