Far from being territorial and competitive, Queensland TravelManagers’ personal travel managers (PTMs) Cassandra Zayonce, Erin Ross, Georgina Grandi, Annette Fyfe and Amanda Brady, from the Bayside Brisbane region, frequently enjoy a get-together – to share skills and experiences, mentor each other and buddy-up in a great example of the ways in which home-based TravelManagers agents across Australia interact.
Zayonce, who initiated the face-to-face meeting for her locally-based colleagues, said the motivator was creating the opportunity to network, support each other and work together to collectively grow their individual businesses.
“I love the flexibility home-based provides me and I enjoy working independently, but every once in a while I need to have face to face human contact. The internet forums and our PTM facebook page are fantastic yet I still find the need to get out of the office and connect with others who are in a similar position to me.
“It’s great to be able to bounce ideas off each other. Sometimes, when you are working on your own all the time, it’s easy to get stuck in the same way of doing things without realising that there is a better way out there. We also all have different skill sets and can share them with each other, making us all stronger as a team. We may be individual business owners but we all have each other’s backs.
“The support from my fellow PTMs is amazing. When I first joined, I was expecting it to be competitive between PTMs yet I was amazed at the help they were willing to give me. I feel more connected to the 500+ PTMs around Australia than I ever did in an office with three or four colleagues I sat next to every day. We have a huge amount of collective knowledge between us and there’s always someone willing to help out when needed. I certainly never feel alone.”
Brady said the catch-ups are a chance to brainstorm with each other in a friendly and very social setting!
“We all love to catch up, although we don’t do it enough! We often organise a topic to discuss, like Google forms, or best ways to manage emails then we have a round table conference, put all our ideas together and come up with great ways to manage our businesses. Other times we just work on our own client files and then bounce ideas across the table. We have a lot of fun, laughter and of course a sneaky lunch!”
She says support from the national partnership office and her fellow PTMs is invaluable.
“With TravelManagers, you know you are never alone. The encouragement and support we receive from the national partnership office allows us to confidently focus solely on our love of selling travel and to provide expertise and exemplary customer service. Working against each other creates stress, anxiety and negativity. We choose to work together and create positivity, happiness and prosperity, you can’t ask for more than that.
“TravelManagers flexibility and earning potential are two very important parts about being a PTM, but the comradery, friendships, support and encouragement within the TravelManagers family group is second to none! You know the old saying of two heads is better than one. In TravelManagers case it is 500 plus personal travel managers heads just a phone call away should you need it. There’s always someone available to help you if the need arises and I wouldn’t want it any other way.”
L-R: Cassandra Zayonce, Erin Ross, Georgina Grandi, Annette Fyfe & Amanda Brady