The latest version of the Travel Counsellors myTC app includes a wide range of new features to help clients and Travel Counsellors communicate when planning, organising and booking business and leisure trips.
Providing customers with a way to collate and house all their quotes, bookings, documentation and even travel inspiration in one place, the latest release of the app includes the following updates and new features:
- New enquiries section to request and view travel quotes
- Travel imagery and videos to provide trip ideas and inspiration
- The ability to request an appointment or booking directly with a Travel Counsellor
- New functionality to enable secure payments to be made through the app
Travel Counsellors are delighted with the new functionality offered by the app.
“I love that my customers can book an appointment with me on their phone through the app that can easily be downloaded for free on iTunes or Google Play. I also think that storing quotes in one secure place is a real winner and makes trip planning so much simpler. Any tool that increases communication with my clients is a real winner,” said Carol Mills of Victoria.
Interim managing director Fred Van Eijk said the added features will improve the already exceptional customer experience that Travel Counsellors provide to their clients, saying it was “… especially handy for time-poor business travellers who need to access flight details while on the road, or customers who want to collate and store multiple quotes while organising their dream holiday.”