45 of TravelManagers’ personal travel managers recently had the opportunity to experience a cruise masterclass aboard MS Emerald Princess at Sydney’s Circular Quay International terminal.
The World Leading Cruise Lines (WLCL) invitation attracted 18 personal travel managers from regional New South Wales – from Wagga and Jindabyne in the south, Dubbo and Parkes in the west and Port Macquarie and Forster to the north – and interstate attendees, Lauren Compton, representative from Townsville in Queensland, and Melanie Whyte from Devonport in Tasmania. Three national partnership representatives -Julie Anderson, Julia McLean and Aaron Loss – also took part in the masterclass, receiving the latest cruise updates from WLCL brands, Holland America Line, P&O Cruises, Carnival, Seabourn, Princess Cruises and Cunard.
The group was also treated to an onboard five-course lunch and a privately-escorted ship inspection.
“The ability to experience an intensive training session that covered all of the WLCL brands, in a fun and interactive way was simply fantastic. I learnt so much from the Masterclass and have a better understanding on the intricacies and differences between the cruise ships. I can now talk about the facilities and on-board amenities and what they offer clients now with absolute confidence,” said Laurin Taggart, representative for Forster in New South Wales.
For Melanie Whyte, the European-inspired central atrium area was impressive.
“With its roving street performers and boutique shops you could easily think you were actually in a European piazza. The spiral staircase and several glass-walled lifts provide the perfect place to watch all the action below.”
TravelManagers’ Executive General Manager Michael Gazal recognizes the significant contribution home-based consultants make to the cruise sector and the need for ongoing education.
“We encourage any opportunity for personal travel managers to experience products for themselves and wholeheartedly support participation in training to help build and develop industry contacts and relationships. We know the benefits of increased sales and product knowledge is key which is why TravelManagers in conjunction with partner suppliers continues to take very positive steps to promote the value of cruising and the development of strategies and techniques that will assist our personal travel managers to convert cruise enquiries.”
Mary Anderson, Simone Armeni, Kerrie Baugley, Robin Barrett, Irena Bryant, Beverly Burt, Kelly Chapman, Lauren Compton, Antonella Damiano, Debra Deane, Jane Fowler, Lori Francisco, Rosa Frigel, Julianne Gazal-Rizk, Judy Gillings, Louise Gillogly, Matt Halloran, Emma Hill, Alison Johnson, Lana Kanchik, Janice Lee, Phoebe Luong, Annette McHugh, Debbie McLean, Anita Medcalf, Lisa Metzl, Michelle Michael-Pecora, Natalie Miller, Maria Miller, Mamita Mishra, Cathy Moir, Maree Oxford, Jo Patton, Michelle Pelley, Karina Petrovics, Melinda Rowe, Trina Rynehart, Laurin Taggart, Annalize Troost, Tanya Tyler, Melanie Whyte, Sharleen Wright