Accor and insurer AXA have announced a strategic partnership to provide medical support to guests across the 5,000 Accor hotels worldwide, commencing July 2020.
The partnership will enable Accor guests to benefit from the highest level of care, with the expert medical solutions of AXA Partners, AXA’s international entity specialised in assistance services, travel insurance and credit protection.
Accor guests can benefit from telemedicine, through free access to medical teleconsultation and to AXA’s extensive medical networks with tens of thousands of vetted medical professionals. Hotels can make the most relevant referrals (eg language, speciality, etc) to their guests.
“Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are as hoteliers. This distinctive partnership with AXA which we have been working on for several months makes even more sense in today’s context. In an increasingly complex environment, our 300.000 team members on the ground will be able to assist our guests and ensure their safety during their stays, turning our hotels into shelters. This initiative combined with our ALLSAFE enhanced hygiene protocols, will be key to rediscover the Love of Travel in the 5000 Accor properties around the world,.” said Sébastien Bazin, Chairman and CEO of Accor.
