When choosing who to fly with to Fiji, Fiji Airways offers a premium service that truly stands out, especially for families and those looking to add a bit more comfort to their journey.
On a recent flight from Brisbane to Nadi, return, we had the opportunity to experience not just the airline’s regular offerings, but also its Premier Service, which elevates the entire travel experience.
Flight Details
Flight: Fiji Airways from Brisbane to Nadi
Flight Number: FJ921
Date of Flight: 19th April 2025 – 8:15am – 10:35am
Class: Economy – Value Fare
The Flight Experience: Family-Friendly Comfort
For agents working with family travellers, one of the standout features of this flight was the option to upgrade to the “My Bubble” package. On a late-night flight, this was an invaluable option for families, particularly those with young children. The extra space provided by the “My Bubble” package allowed for a more relaxed environment, giving parents peace of mind and their children a chance to sleep comfortably throughout the flight. This is a key feature for travel agents to consider when booking families on longer international flights.
In terms of service, the cabin crew exuded genuine Fijian warmth and hospitality, ensuring passengers were looked after with care and attention. For Premier Service customers, this level of service was heightened, with dedicated staff always available to assist with any requests.
In-Flight Comfort and Amenities
The Boeing 737 was in immaculate condition, offering a modern and comfortable cabin for the three and a half hour journey. For clients who prioritize comfort, the seats in Economy cabin were spacious and well-designed, providing ample legroom. While the flight duration may not warrant the need for luxury, the added perks of Premier Service—such as priority boarding and faster immigration processing—ensure that clients feel valued every step of the way.
In-flight entertainment: was well-received, offering a solid selection of movies, TV shows, and music to keep passengers entertained. For families, there were also kid-friendly options.
Dining and Beverage: Dining on a flight is often a point of concern for travellers, but Fiji Airways does an excellent job here. The meal options were well-received, and they even had children’s meals. The quality of the food surpassed expectations for a short-haul flight, and the flight attendants ensured that every request was promptly met, keeping passengers satisfied throughout the journey.
Arrival in Nadi: Smooth and Stress-Free
Once we touched down in Nadi, the Premier Service continued to impress. As you step off the plane you are instantly met by the warm and welcoming Fijian ground staff, who happily take your hand luggage. Expedited immigration allowed us to bypass the regular queues, and baggage claim was swift and efficient. For agents booking travellers with time-sensitive connections or those eager to get their vacation underway, this service adds significant value and reduces unnecessary stress.
Discover more about the Premier Service here. Prices start from FJD170 per person, with family packages only applicable with Lounge Access.
Departure from Nadi: Premier Service: A True Step Up
For those looking to provide their clients with added comfort and exclusivity, Fiji Airways’ Premier Service on departure from Fiji is again a clear winner. Upon arriving at Nadi Airport, Premier Service passengers are immediately whisked away to a dedicated check-in counter, bypassing the usual queues. This streamlined check-in, paired with the Meet and Greet service, offers a personal touch that is perfect for clients who prefer a smooth, hassle-free airport experience.
The Premier Lounge at Nadi Airport is an ideal space for clients to relax before their flight. Offering a selection of snacks, hot meals, and a variety of beverages, it is a peaceful retreat from the often hectic atmosphere of the airport. Lounge access provides the perfect opportunity for clients to unwind before the journey ahead, with attentive staff on hand to ensure their needs are met.
Overall Experience: The Premium Touch
Fiji Airways offers an exceptional service that caters to both luxury travellers and families. With its Premier Service, clients can enjoy expedited check-in, priority boarding, and access to a premium lounge. The My Bubble package is a standout for families, ensuring children are comfortable and entertained on long flights. Whether it’s the top-notch service from the friendly Fijian cabin crew, the carefully curated in-flight amenities, or the seamless arrival experience, Fiji Airways provides a premium offering that is well worth recommending to clients seeking a stress-free, comfortable journey to Fiji.
Fiji Airways is an airline that consistently delivers an experience that meets and exceeds expectations. I highly recommend booking clients on Fiji Airways’ Premier Service for those seeking a touch of luxury or a family-friendly experience. It truly provides the best of both worlds—comfort and efficiency—on the way to Fiji.
