The APT Travel Group (ATG) has integrated its industry leading reservations call centre with its Australasian sales team to create a single customer focused team – the Customer Experience, Sales and Service team.
This newly created division will be headed up by Susan Haberle, who has moved into a new role of General Manager Sales, formally Head of Sales Australasia. Susan will continue reporting in to Debra Fox, Chief Commercial Officer (CCO).
The restructure has opened up an opportunity for ATG’s National Sales Manager, Scott Ellis to take on additional responsibilities, which includes heading up the business’ groups division as well as having overall responsibility for the New Zealand.
IMAGE: Susan Haberle
