Switzerland Tourism has released Seamless Switzerland, a five-episode training series with Destination Webinars designed to help Australian and New Zealand travel agents build confidence planning Swiss rail itineraries.
Series covers Swiss Travel Pass and panoramic trains
The episodes, filmed while presenter Charlie travelled across Switzerland by train, boat, bus and tram with Switzerland Tourism’s Sandra Babey, cover practical topics including airport arrivals, ticketing and platform navigation, along with a dedicated episode on panoramic trains such as the GoldenPass Express, covering travel classes, seat reservations and luggage transfers.
Further episodes address how the Swiss Travel Pass connects transport with cultural attractions, including St Gallen’s Abbey Library and cheesemaking experiences in the Appenzell region, before a final episode consolidating practical tips on the SBB app, seasonal travel and family itinerary planning.
Episode 1: Welcome to Swiss Public Transport (8min)
Navigate Switzerland’s public transport with confidence. Charlie and Sandra discuss practical tips on airport arrivals, train connections, tickets, platform information and luggage storage.
Episode 2: So…. What’s a Panoramic Train? (9min)
Take the scenic route with Switzerland’s panoramic trains. Step aboard the GoldenPass Express with Charlie and Sandra, exploring travel classes, seat reservations, luggage transfers and more.
Episode 3: One day, many ways to travel (7min)
See how trains, buses, boats, trams and mountain railways connect seamlessly, making it easy for your clients to experience more of Switzerland in one day with the Swiss Travel Pass. Including a mountain-top cheese fondue!
Episode 4: The Power of the Swiss Travel Pass (6min)
Go beyond transport and see how the Swiss Travel Pass unlocks museums, cultural treasures and memorable local experiences, from St. Gallen’s Abbey Library to traditional cheesemaking and beer tasting in the Appenzell region.
Feedback competition and further webinars planned
Advisors who watch all five episodes and submit feedback go into the draw to win a $100 gift card, with entries closing 30 October 2026. Switzerland Tourism has also scheduled follow-up webinars: The Journey Behind the Series on 14 October, Travelling with Families on 12 November, and The Magic of Switzerland in Winter on 26 November.
